Austria

Elisabeth DEARING
Michael KALLINGER
Federal Chancellery
Dept. for Administrative Reform
Hohenstaufengasse 3
A - 1010 Wien
Tel.:+43 1 531 15 7148
Fax: +43 1 53115 7490
E-mails: Elisabeth.Dearing@bka.gv.at
michael.kallinger@bka.gv.at

 
Belgium

Jean-Marc DOCHOT
Service Public Fédéral P&O
Rue de la Loi 51
B – 1040 Brussel
Tel : + 32-2-790-5409
Fax :+ 32-2-790-5399
E-mail: jean-marc.dochot@p-o.be

 
Cyprus

Eleni GEREOUDAKIS
Cyprus Academy of Public Administration
Ministry of Finance
46 Themistocli Dervi and Nikokreontos str.
Medcon Tower
CY-1473 Nicosia
Tel +357 22 466833
Fax. +357 22 762047
E-mail: egereoudakis@capa.mof.gov.cy

Mr Andreas MYLONAS
Ms Kleopatra CHARALAMBOUS
Public Administration and Personnel Service
Ministry of Finance
CY-1443 Nicosia
Tel +357 22601561
E-mail: info@papd.mof.gov.cy

 
Czech Republic

Territorial public administration:
Mr Pavel Kajml
Ministry of the Interior
Modernisation of Public Administration
Nám. Hrdinu 3
CZ- 140 62 Praha 4
Tel: +420 974 816279
Fax: + 420 974 816807
E-mail: kajml@mvcr.cz

Public administration on central level
Ms Stepanka Steinbachova
Office of the Government of the Czech Republic
Department of Regulatory Reform
   and Central State Administration Reform
Nabrezi Edvarda Benese 4
CZ - 118 01 Prague 1 - Mala Strana
Tel: +420 224 862 326
Fax: + 420 257 531 968
E-mail: steinbachova.stepanka@vlada.cz

 
Denmark

Hanne Dorthe SORENSEN
SCKK
1459 København K.
Frederiksberggade 24,2
Denmark
Tel. +45 3 318 6986
Fax +45 3 395 6979
E-mail: hds@sckk.dk

 
Estonia

Karin NÄREP
Head of Division
State Structures Division
State Budget Department
Ministry of Finance
1 Suur-Ameerika
EE-15006 TALLINN
Tel.:+372 6113532
Fax: +372 696 6810
E-mail: karin.narep@fin.ee

 
Finland

Katju HOLKERI
Ministry of Finance
Public Management Department
P.O. Box 28
FL - 00023 Government
Tel: + 358-9-160-3258
Fax: + 358-9-160-3235
E-mail: katju.holkeri@vm.fi

 
France

Yves GALLAZZINI
Ministère de l'Economie, des Finances
   et de l'Industrie Direction générale
   de la modernisation de l'Etat (DGME)
Service Qualité et Simplification (SQS)
139 rue de Bercy (Teledoc 241)
F- 75012 PARIS
tel: +33 1 53 18 55 48
fax: +33 1 57 23 00 55
E-mail: yves.gallazzini@dgm.finances.gouv.fr

Germany

Friedrich Wilhem MOOG
Bundesministerium des Innern, Ref. O 5
Graurheindorferstr. 198
D - 53117 BONN
Tel: + 49-1888-681-3232
Fax: + 49-1888-681-53232
E-mail: FriedrichWilhelm.Moog@bmi.bund.de

Greece

Dr. Nikos MICHALOPOULOS
Ministry of the Interior
Public Administration and Decentralization
Efficiency Unit
Vassilisis Sofias 15
GR - 106 74 Athens
Tel.: + 30-1-3393139
Fax: + 30-1-3393100
E-mail: n.michal@syzefxis.gov.gr

 
Hungary

Civil Service of the Hungarian Interior Ministry
National Centre for CAF
Alkotmány u. 25
HU – 1054 Budapest

- Dr. Zoltán Hazafi
Vice head-official
Tel: +36 1 441 1591
Fax: +36 1 331 3543
E-mail: ksz@bm.gov.hu

- Dr. Ákos Kovács (IPSG)
Adviser
Tel: +36 1 441 1259
Fax: +36 1 331 3543
E-mail: kovacsakos@bm.gov.hu

Ireland

Mr Dermot Miller
Department of Finance
Centre for Management &
Organisation Development
Room 704, Lansdowne House
Lansdowne Road
Dublin 4
Phone: +353 1 6045129
Fax: +353 1 6682182
Email: dermot.miller@finance.gov.ie

 
Italy

Sabina BELLOTTI
Responsabile della Segreteria Tecnica
Ufficio innovazione pubbliche amministrazioni
Dipartimento Funzione Pubblica
Via del Sudario, 49
00186 Roma
Tel.: + 39 06-68997268
Fax: + 39 06-68997142
E-mail: s.bellotti@funzionepubblica.it

Latvia

Jelena MAURINA
EU Coordination Officer
British Embassy Riga
Tel.: + 371 7774785/00

Luxembourg

Gaston WOLMERING
Ministère de la Fonction Publique
et de la Réforme Administrative
B.P. 1204
L-1012 Luxembourg
Tel: + 352 478 3241
E-mail: gast.wolmering@ape.etat.lu

 
Netherlands

 
Poland

Portugal

Cristina EVARISTO
Directorate General for Public Administration
Av. 24 de Julho, 80-I 1º andar
P - 1249-084 Lisboa
Tel: + 351-213915327
Fax: + 351-213900148
E-mail: Cristina.Evaristo@dgap.gov.pt

Maria Inês NOLASCO
Directorate General for Public Administration
Av. 24 de Julho, 80-I 1º andar
P - 1249-084 Lisboa
Tel: + 351-213915326
Fax: + 351-213900148
E-mail: Ines.Nolasco@dgap.gov.pt

 
Slovak Republic

Mr Frantisek Kajànek
Civil Service Office
Dr. VI. Clementisa
SK - 10 82653 Bratislava 29
Tel: +421248282602
Fax: +421248282244
Email: kajanek@upss.sk

 
Slovenia

Mrs. Polona Srebotnjak Verbinc, M. Sc.
Bureau for Organisation and
Development of Administration
Ministry of the Interior
Š martinska cesta 152
SI-1501 Ljubljana
Tel.: + 386 1 5874500
Fax: + 386 1 5417065
E-mail: polona.srebotnjak-verbinc@gov.si

 
Spain

Maria Jesus JIMENEZ
Direccíon General Inspeccíon,
Simplificación y Calidad de los Servicios
Ministerio de Administraciones Públicas
c/ Maria de Molina, 50 - 3^a Pta.
E - 28071 Madrid
Tel: + 34 91 273 3002
E-mail: mjesus.jimenez@map.es

 
Sweden

Thomas JOHANSSON
Advisor
Swedish Administrative Development
   Agency (Verva)
Box 214
SE10124 Stockholm
Ph: +46 855 05 5730
Fax: +46 823 02 10
E-mail: thomas.johansson@verva.se

United Kingdom

Ben RICHARDSON
Programme Director
Civil Service College Directorate
CMPS, Centre for Management
   and Policy Studies
Public Sector Excellence Programme
Sunningdale Park
Larch Avenue
UK-SL5 0QE ASCOT
Tel.: + 44 1344 634379
Fax: + 44 1344 634314
E-mail: ben.richardson@college-cmps.gsi.gov.uk

Non-Member States

Norway

 
Bulgaria

Mariana LLIEVA
Junior Expert
Directorate “Administrative regulation
   and Service delivery”
Ministry of State Administration
   and Administrative Reform
8 Serdica Str., Sofia 1000
Republic of Bulgaria
tel. +359 2 9401339
fax. +359 2 9401341
Email:Mariana.Ilieva@mdaar.government.bg

 
Romania

Steluta BULACEANU
Public Manager
Ministry of Administration and Interior
tel: 021-303 7080
fax: 021-310 3562
Email:steluta.bulaceanu@mai.gov.ro

Organisations

EFQM

Bill Gormley
EFQM
Avenue des Pléiades 15
B-1200 Brussels
Email: billgormley@btconnect.com
          gormley@efqm.org

EIPA

Patrick STAES
O.L. Vrouweplein 22
P.O. Box 1229
NL - 6201 BE Maastricht
Tel: + 31-43-3296-328
Fax: + 31-43-3296-296
E-mail: caf@eipa-nl.com

Ann STOFFELS
O.L. Vrouweplein 22
P.O. Box 1229
NL - 6201 BE Maastricht
Tel: + 31-43-3296-317
Fax: + 31-43-3296-296
E-mail: caf@eipa-nl.com
 

External Expert

Dr. Elke Löffler
Chief Executive
Governance International
PO Box 10884
Commercial Street
UK- Birmingham B1 2 XG
Tel/fax: + 44-121-643 5724
E-mail: elke.loeffler@govint.org